MarsAI is the venue operating system for UK hospitality — private hire, weddings, nightlife, corporate. It does the job of the booking manager and the back-office admin behind them: every channel read, every enquiry triaged, answered, chased, handed off and reported in one system. You approve the decisions that matter. It runs everything else — for less than the salary.
Five channels, six silos, and one human stitching it together by hand — that's the booking role today — a £30k+ human, or you at midnight. The operating system collapses it into one lane that runs itself. Approvals stay with you.
The booking-manager and back-office enquiry role is mostly process: read, sort, reply, chase, log, hand off, report. MarsAI runs that entire lane as your venue's operating system — the one place enquiries live, and the workflow that moves them. What's left is the part that genuinely needs you: the executive calls.
Everything the human used to do, running as a system — intake, triage, response, follow-up, reporting. You set the rules once; the OS enforces them, and stops for approval only where you tell it to.
Forms, email, DMs, referrals — AI captures and normalises every enquiry into one queue. Nothing sits in a personal inbox. No scattered threads. No copy-paste between tools.
AI reads each enquiry the moment it arrives — party size, value, urgency, intent. High-value corporate gets priority. Small bookings handled efficiently. Nothing sits in limbo.
Replies go out in your venue's voice within minutes, not when someone gets back from lunch. Routine sends run on rails; anything above your thresholds waits for your approval.
AI-driven chase sequences keep every lead warm. If a reply stalls, the system escalates to you — on rules you define. Nothing quietly goes cold.
Pipeline value, conversion rate, response speed, channel performance — surfaced in one place. AI flags at-risk deals before they slip. You always know where revenue is won or lost.
The honest comparison: the human you'd hire against the system that replaces it. Your venue's exact numbers get built in the free audit.
£30k+ is a directional UK benchmark for the role, not a promise of your exact saving. The audit builds your actual numbers — honestly, including "hire a human" if that's the right answer. Full engagement detail is on the pricing page.
Start free, prove it on your real enquiries, then decide. Nothing gets ripped out — let the OS prove itself.
Corporate year-end · 200 pax · Fri 18 Dec. Draft quote ready in your voice, terms attached.
Wedding reception · 120 pax asked about midweek rates. Suggested counter: 10% on food & beverage.
The audit and pilot are free — you pay only when MarsAI is doing the job. Managed deployment starts at £995 a month, against a fully-loaded hire cost of £2,900+.
The hire-or-OS decision, made with real numbers. We read your recent enquiries and cost the hire — even if the answer is "hire a human".
Your real booking lane, run on MarsAI for two weeks. You set the thresholds before it starts. No commitment.
The hire, replaced. MarsAI runs your booking and back-office lane as the venue's operating system — under your approvals. Most venues land between £1,250 and £1,750, scoped in the audit.
On the roadmap: a self-serve software subscription for venues that want the OS without the managed service. Today, managed deployment is how the hire gets replaced.
What you get: we map your enquiry flow, cost the human against the system, and tell you which one your venue needs. If the answer is "hire a person", we'll put that in writing.
Run an agency? We also sell London private-hire market intel — a £250 snapshot of 50 venues.